This problem rears its ugly head at times when you're using ActiveSync with a Windows Mobile device.
What happens is, if the device is syncing anything related to Outlook, an instance of OUTLOOK.EXE runs in the background, and can be seen in Task Manager. For some reason, when you launch Outlook again after this background instance of it is already running, it thinks it doesn't need to bring up the UI.
The solution is to kill all the OUTLOOK.EXE processes from the "processes" tab in Task Manager, then launch Outlook again. The UI should come up after that.
The process goes as follows...
Open Task Manager:
1. Right-click the taskbar and select "Task Manager" or...
2. Hit Ctrl-Alt-Delete and select "Task Manager"
Click on the "Processes" tab in Task Manager.
Click the "Image Name" column to sort the names of the running processes.
Find each OUTLOOK.EXE
Right-click the OUTLOOK.EXE process and select "End Process Tree"
Once all OUTLOOK.EXE's have been stopped, attempt to launch Outlook again.
Hope this helps!
Showing posts with label Microsoft Outlook. Show all posts
Showing posts with label Microsoft Outlook. Show all posts
2009-08-13
2008-08-12
Once Outlook 2003 Comes Up in Safe Mode it Keeps Coming Up in Safe Mode
I had a problem where, after using Remote Desktop to bring up my work computer, Outlook 2003 would appear as if in "Safe Mode" making it look quite dorky. I believe this to be caused by my Remote Desktop settings being set to 16-bit so things aren't so bogged down during the remote session. Closing Outlook and re-opening it didn't help.
Rebooting, as is often the case, resets things and makes them right again where it will come back up in Normal Mode, but that's not an acceptable solution when you have several other windows open and you're not ready to shut them all down to reboot just to fix Outlook dorkness.
What I found was that the problem had to do with the fact that I had a Windows Mobile device sometimes hooked up with my machine using ActiveSync. This causes another non-GUI instance of OUTLOOK.exe to be running in your task manager so it can keep things in sync.
When this is the case... closing down the GUI only closes down the one instane of Outlook, leaving the one the mobile device opened still running. This keeps Outlook from resetting it's mode the next time you launch the GUI.
The solution:
Open Task Manager by either right-clicking the taskbar and selecting "Task Manager"; or by hitting Ctrl-Alt-Delete and selecting the "Task Manager" button.
When in Task Manager, click the "Processes" tab and click the "Image Name" column header to sort them alphabetically (this will get all instances of Outlook together.) Highlight each instance, one-at-a-time, and click "End Process."
Once they're all cleared out, you'll be able to re-launch the Outlook GUI and have it appear in "Normal Mode" again, without requiring a reboot of the computer.
I hope this helps someone, and I'm not positive if it works on other versions of Outlook; but I'd have to imagine it does... please chime in with your comments if you have had similar situations; and/or know if this solution works for other versions of Outlook.
Rebooting, as is often the case, resets things and makes them right again where it will come back up in Normal Mode, but that's not an acceptable solution when you have several other windows open and you're not ready to shut them all down to reboot just to fix Outlook dorkness.
What I found was that the problem had to do with the fact that I had a Windows Mobile device sometimes hooked up with my machine using ActiveSync. This causes another non-GUI instance of OUTLOOK.exe to be running in your task manager so it can keep things in sync.
When this is the case... closing down the GUI only closes down the one instane of Outlook, leaving the one the mobile device opened still running. This keeps Outlook from resetting it's mode the next time you launch the GUI.
The solution:
Open Task Manager by either right-clicking the taskbar and selecting "Task Manager"; or by hitting Ctrl-Alt-Delete and selecting the "Task Manager" button.
When in Task Manager, click the "Processes" tab and click the "Image Name" column header to sort them alphabetically (this will get all instances of Outlook together.) Highlight each instance, one-at-a-time, and click "End Process."
Once they're all cleared out, you'll be able to re-launch the Outlook GUI and have it appear in "Normal Mode" again, without requiring a reboot of the computer.
I hope this helps someone, and I'm not positive if it works on other versions of Outlook; but I'd have to imagine it does... please chime in with your comments if you have had similar situations; and/or know if this solution works for other versions of Outlook.
Subscribe to:
Posts (Atom)